Return & Refund Policy

At Designsoil, we take great pride in the quality and craftsmanship of our Solid Wood Minimalist Stools. If your purchase does not fully meet your expectations, we are here to assist with a transparent and straightforward return process.

1. 30-Day Return Period

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your stool must be in the same condition that you received it—unused, unassembled, and in its original packaging.

2. Fast 7-Day Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 7 business days.

3. Policy Summary

Policy Category	Details
Return Window	30 Days from delivery date
Refund Processing Time	7 Business Days
Restocking Fee	$0.00 (No Fees)
Return Condition	Original packaging, Unused

4. Damaged or Incorrect Items

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right. We will provide a pre-paid shipping label for items that arrive damaged or incorrect.

5. Non-returnable Items

Certain types of items cannot be returned, such as custom-made furniture or personalized wood engravings. Please get in touch if you have questions or concerns about your specific item.

Last Updated: April 2026. Designsoil reserves the right to modify these terms to comply with legal and logistics requirements.